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Shipping Policies

 

Free delivery any where in India*

 

Product will ship in 3-4 working days for Metros & For Non-Metros 6-7 working days. International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-4 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.

 

www.jpearls.com is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 10 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order).

 

24 Hours Delivery

 

Terms & Conditions

1-Day Delivery orders are available for selective cities/pin codes. 

 

1-Day Delivery orders are available on selected products only.

 

Find your pin code location Click Here

 

Orders under 1-day delivery cut-off time before 04:00 Pm IST.

 

Shipments may reach as late as 8pm on a business day against customer orders booked under 1-day slot category.

 

Order containing items with different delivery times may be sent as multiple shipments based on the delivery promise.

 

1-Day Delivery is valid only if 'Need 1-Day Delivery' message appears on the website while ordering. 1-Day delivery time does not apply to bulk quantity purchases and cash/cheque/DD purchased orders. This service is not available for placing orders on weekends & holidays.

 

Orders might get delayed in case of some unforeseen circumstances and events outside Jpearls.com's control. Jpearls.com reserves the right to change or discontinue 1-Day Delivery at its sole discretion.

 

Jpearls will not be responsible to provide guaranteed delivery if the customer is not present at the delivery address to take the delivery.

 

What do I do if I don't receive the eligible One Delivery by the promised date?

 

Jpearls automatically refunds shipping charges if you don’t get your One or Two-Day Shipping Delivery by the promised date. You can also contact us to get a full refund of the shipping charges incurred for One Day shipping Delivery.

 

International Shipping Details

 

We offer international shipping to US, UK, Australia and Canada.

 

Shipping Partner
Our Shipping Partner is Fedex,DHL Standard Shipping.

 

Shipping Charges
The shipping charges may vary from product to product, depending upon the respective country. For that reason,When you checkout you will find the shipping charges separately that includes taxes as well.

 

Mode of Payment
Payments are accepted through Credit Card only

 

Delivery Time
You will receive your order within 3 weeks from order confirmation.

 

Conversion Rate
As per bank rate on the date of transaction.

 

Custom Clearance
All commercial shipments of Jewellery exported out of India need to be cleared by the Indian Customs office. Goods along with their complete documentation are filed with the authorized officer of Customs for inspection, examination and assessment. Thereafter, with permission from Customs, these goods are handed over to a courier agency for onward dispatch. This process takes 1-2 working days.

 

Returns and Exchanges
Please note that we do not accept returns or refund requests on international orders. Our 30 Day No Questions Asked Return Policy and Lifetime Exchange Policy are applicable on domestic orders only.