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We offer a Lifetime Exchange Policy on all purchases made from Jpearls, within India. If the product, along with Pearls and diamonds, if any, is intact, you may return it for the current value of all the materials with a minor deduction towards melting and recovery costs.

This means your product's current value of gold, diamonds and colored stones will be determined based on product specifications and the current price listed on our website. If you had received a discount or a free gift while making your purchase, we will be deducting the original discount amount or free gift value, whichever applicable. Alternatively, you can choose to return the free gift as well.

Currently we offer the Lifetime Exchange Policy on orders within India only.